Frequently Asked Questions (FAQs)



1. WHAT DIFFERENT STYLES OF COLLARS DO YOU MAKE? 

There are three main styles of collars that we do, based on the size of the pom pom felt balls. These are the mini range, classic range, and the grande range. The mini range is made out of approx. 1 cm pom poms, classic range is made out of approx. 1.5cm pom poms and the grande range is made out of approx. 2cm pom poms. 


If you have a really small toy breed (chihuahua, mini dachshund, mini maltese, mini yorkies, or any other breeds with really small neck circumference), then I would recommend going for the mini range. Some smaller breeds can suit both mini or classic ranges equally. If this is the case, then which range to go for really is a preference! 


If you still feel unsure, do drop me a message via email or via IG with a link to your pet's page and I would be happy to help!



2. HOW DO I MEASURE THE NECK SIZE OF MY PET? 

The pom pom collars will be worn on the neck of your pet where a normal collar usually sits. I would recommend measuring in cm or inches the size of the actual neck plus two fingers to ensure it is not too tight and is comfortably sitting on the wider side of the neck. 



3. I CANNOT FIND THE SIZE OF MY PET'S NECK IN THE DROP-DOWN MENU OF THE COLLAR SHOP PAGE. HOW DO I SPECIFY THIS?

Don't worry! On the checkout page, there will be a mandatory note section where you can specify the neck size of your pet. Here, you can also specify if you prefer the pom pom collars to be made on a white or black elasticated string. If no note is written, by default, it will be made on a black string.   


If you have any more questions, please let me know. Feel free to drop me a message via email or via IG!